Payment & Shipping

Jody Steinman

PAYMENTS: We accept Visa, MasterCard, and Discover through our secure server, Google Checkout and PayPal. If you prefer to use American Express, you may do so via the PayPal website or Google Checkout. All credit card orders are secure transactions. SHIPPING/HANDLING: We ship via USPS exclusively. Shipping cost is based upon the weight of the package. Insurance is included at no extra cost on all items. Shipments will be sent to the confirmed address on your credit card. Sorry, no exceptions! All items are carefully wrapped with tissue, placed in protective plastic, and then boxed. We sometimes use padded envelopes for dresses going overseas to save you money on postage. If an order is not deliverable to the address provided or if it is refused, the purchaser is responsible for original shipping costs plus any additional shipping costs to return the order. US Buyers: We ship via USPS Priority Mail with Delivery Confirmation. In those rare instances where a box exceeds size requirements for Priority Mail, your item will be shipped Parcel Post. We will notify you if this happens. Your item will be shipped within 2 business days of receipt of payment. International Buyers: We ship via USPS First Class International in most instances, which can take 10 – 45 business days, depending upon how quickly customs is processing packages in your country. All items or combined shipments over 4 pounds must ship Global Priority. If you need your package quickly or if you prefer that your package have tracking, we are happy to ship Global Priority or Global Express at your request. The shipping cost for these services will be higher than stated on the item listing. Please email us before purchasing, so we can adjust the shipping cost. Customers in Italy and Spain please note: For your safety and ours, we highly recommend shipping to your country via Global Priority Mail which includes insurance and tracking. International customers who pay via PayPal, please note: If the value of your merchandise is over $250, we are required to ship your package via Global Express Mail to meet PayPal’s requirements for online tracking. This may result in higher VAT fees or customs charges for you. In this instance, we recommend you use our Authorize.net secure server and pay via credit card. Please note that we are not responsible for taxes, VAT fees or other duties charged at the country of delivery. All fees and taxes charged at the country of delivery are not included in your total. Your item will be listed as Merchandise, “Used Clothing”, and the full purchase price paid (not including shipping) will be declared. Currency conversion is handled by your credit card company, please contact them for current rates. SHIPPING COST: Shipping cost is based upon the weight of the item being shipped. In general, a light cotton summer dress weighs about 1 pound, but most dresses weigh between 1-2 pounds. Suits weigh between 2-4 pounds, and coats are usually over 4 pounds. If packaged item weighs 1 pound or less – US $6.50 – INT $12.50 If packaged item weighs 1.1 – 2 pounds – US $11.00 – INT $21.00 If packaged item weighs 2.1 – 3 pounds – US $15.00 – INT $27.00 If packaged item weighs 3.1 – 4 pounds – US $17.00 – INT $34.00 If packaged item weighs over 4 pounds – US $25.00 – INT $44.00 RETURN POLICY: Please see our complete <a href="http://coutureallure.myshopify.com/pages/return-policy">Return Policy</a>. You must contact us within 48 hours of receipt of your package for a Return Authorization. LAYAWAY AND HOLDS We’re sorry, but we are no longer able to place items on hold for any reason. We do not offer Layaway at this time. QUESTIONS: If you have any questions about our terms, please don’t hesitate to <a href="mailto:info@coutureallure.com">E-mail Us</a>. We’ll be happy to assist you!

2008-06-22T19:09:58-04:00

payment-shipping 323872

2008-06-22T19:09:58-04:00

147681

Payment & Shipping 2009-12-30T06:01:01-05:00 *PAYMENTS:* We accept Visa, MasterCard, and Discover through our secure server, Google Checkout and PayPal. If you prefer to use American Express, you may do so via the PayPal website or Google Checkout. All credit card orders are secure transactions. *SHIPPING/HANDLING:* We ship via USPS exclusively. Shipping cost is based upon the weight of the package. Insurance is included at no extra cost on all items. Shipments will be sent to the confirmed address on your credit card. Sorry, no exceptions! All items are carefully wrapped with tissue, placed in protective plastic, and then boxed. We sometimes use padded envelopes for dresses going overseas to save you money on postage. If an order is not deliverable to the address provided or if it is refused, the purchaser is responsible for original shipping costs plus any additional shipping costs to return the order. *US Buyers*: We ship via USPS Priority Mail with Delivery Confirmation. In those rare instances where a box exceeds size requirements for Priority Mail, your item will be shipped Parcel Post. We will notify you if this happens. Your item will be shipped within 2 business days of receipt of payment. *International Buyers*: We ship via USPS First Class International in most instances, which can take 10 - 45 business days, depending upon how quickly customs is processing packages in your country. All items or combined shipments over 4 pounds must ship Global Priority. If you need your package quickly or if you prefer that your package have tracking, we are happy to ship Global Priority or Global Express at your request. The shipping cost for these services will be higher than stated on the item listing. _Please email us before purchasing, so we can adjust the shipping cost._ Customers in Italy and Spain please note: For your safety and ours, we highly recommend shipping to your country via Global Priority Mail which includes insurance and tracking. *International customers who pay via PayPal*, please note: If the value of your merchandise is over $250, we are required to ship your package via Global Express Mail to meet PayPal's requirements for online tracking. This may result in higher VAT fees or customs charges for you. In this instance, we recommend you use our Authorize.net secure server and pay via credit card. _Please note that we are not responsible for taxes, VAT fees or other duties charged at the country of delivery. All fees and taxes charged at the country of delivery are not included in your total._ Your item will be listed as Merchandise, "Used Clothing", and the full purchase price paid (not including shipping) will be declared. Currency conversion is handled by your credit card company, please contact them for current rates. *SHIPPING COST:* Shipping cost is based upon the weight of the item being shipped. In general, a light cotton summer dress weighs about 1 pound, but most dresses weigh between 1-2 pounds. Suits weigh between 2-4 pounds, and coats are usually over 4 pounds. If packaged item weighs 1 pound or less - US $6.50 - INT $12.50 If packaged item weighs 1.1 - 2 pounds - US $11.00 - INT $21.00 If packaged item weighs 2.1 - 3 pounds - US $15.00 - INT $27.00 If packaged item weighs 3.1 - 4 pounds - US $17.00 - INT $34.00 If packaged item weighs over 4 pounds - US $25.00 - INT $44.00 *RETURN POLICY:* Please see our complete <a href="http://coutureallure.myshopify.com/pages/return-policy">Return Policy</a>. You must contact us within 48 hours of receipt of your package for a Return Authorization. *LAYAWAY AND HOLDS* We're sorry, but we are no longer able to place items on hold for any reason. We do not offer Layaway at this time. *QUESTIONS:* If you have any questions about our terms, please don't hesitate to <a href="mailto:info@coutureallure.com">E-mail Us</a>. We'll be happy to assist you!